ISSI Document Management, Workflow Automation and RPA Blog

Legacy Document Capture Software Replacement

Thursday, February 23, 2023

As we covered in our Are You Overpaying for Your Document Capture Solution blog, many organizations are paying more for their document capture software but getting less.

What can you do about it? Attempting to negotiate with your current software vendor is not likely to succeed – they have no motivation to right-size their solution, betting on your reluctance to rip and replace them.

This was the experience for one state’s department of revenue where the ISSI team was able to replace outdated and overpriced legacy capture software with an implementation which cut the department’s annual capture costs by 75%.

If you’re using one of the following capture software applications, read on to learn if you might be over-paying and what to do about it:

  • Kofax Capture (formerly Ascent Capture)
  • OpenText Intelligent Capture (formerly Captiva InputAccel)
  • AnyDoc
  • Ephesoft
  • IBM FileNet Capture Professional
  • IBM Datacap
  • Notable Solutions, Inc. (NSI) AutoStore
  • Laserfiche Quick Fields
  • Oracle Document Capture
  • PSIGEN PSIcapture
  • ReadSoft
  • Xerox DocuShare

Start with a Legacy Capture Assessment

As we recently did for Blue Cross Blue Shield (BCBS), the ISSI team can conduct a remote or onsite evaluation of your current capture implementation. BCBS was using advanced capture software in its most simplistic form: scanning with three Kodak 5850 scanners and using only patch separators. BCBS was forced to manually trigger color scanning using patch sheets and they were having a difficult time with the imprinter/endorser functionality. Almost any entry-level capture software can do this while advanced capture software offers much more capabilities.

To make matters worse, the paper volume at BCBS was shrinking as more documents are delivered digitally – yet their solution costs were increasing. They wanted to downsize and stop paying for volumes they don’t need.

We created a visual workflow to identify everything captured from any source (mail, fax, email, upload), then documented the scanning technology required (OCR, ICR, barcode, advanced data extraction). We made recommendations for replacement of the current capture system in the most cost-effective way without sacrificing functionality. The ISSI team is now in the process of implementing the solution.

New Capture Software Identification

Because ISSI carries multiple capture software applications and has experience with many more, we can provide options – no matter how complex your needs.

The end-result: a unified, lower cost capture system where you only pay for what you need. Should you choose a cloud-based software option, or even a premise-based option hosted by ISSI, you can be sure that you get the highest-level functionality from your scanners and MFPs while enabling remote workers to access the capture process from their home office or wherever they are working.

Get Started Today

Contact the ISSI team for an evaluation of your legacy document capture system. Leveraging decades of document scanning and capture solutions for organizations of all sizes and industries, the ISSI team will identify whether you’re overpaying for your existing solutions, determine if something better will meet your needs, and show you how to reduce your document capture spending.

Contact us to learn more about document capture software


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