Large and small insurance agencies face similar issues. Claim documents come from many different sources, and must be connected to your policy system. Policy documents must be made available to a variety of stake holders. Customer service staff must always have the latest and greatest information so that they can respond to customer’s needs.
While the needs are the same, each insurance company has a different approach to solving these issues.
ISSI has extensive experience helping market leading insurance providers deploy solutions to simplify their document-centric operational needs. Through our advanced capture, enterprise content management or BPO services, we provide a customized solution that fits their operational model. The result is that documents are effectively and efficiently processed, allowing these agencies to focus their resources on taking care of their clients.
A select list of our clients include UNUM, CIGNA, US Assure, Viva Health, BlueCross BlueShield of Alabama, BlueCross BlueShield of Tennessee and AIG American General. As a result of the value that we bring, these partnerships continue to grow over time.
Let us show you how we can help your insurance company achieve operational excellence with our turnkey service offerings.