ISSI was founded in 1995 for the purpose of delivering complete solutions to a market too often served by companies merely delivering products. This unmet market need offered plentiful opportunity for ISSI to grow from a single office serving the greater Memphis area to a national solutions provider with numerous offices throughout the United States.
In addition to growing through organic expansion driven by existing client referrals and requests for even broader coverage and services, ISSI has also grown through acquisition. In 1999, ISSI acquired ImageMax of Chattanooga, Tennessee. This acquisition helped the company establish a more substantial Business Process Outsourcing (BPO) capability from which to serve its clients. Then in 2002, ISSI acquired MicroMedia and Southern Data in Chattanooga and Knoxville, Tennessee. This expanded ISSI’s BPO services and franchise into the large format document scanning services arena.
In 2006, ISSI established its third BPO facility in Lilburn, GA. This operations center offers comprehensive document conversion services.
In 2008, ISSI opened its fourth full-services BPO facility in Roanoke, VA and established a formal business partnership with Image Information, Inc. in Roswell, GA.
In 2010, ISSI opened its fifth full-service BPO facility in Charlotte, NC. ISSI has steadily grown its presence and its capabilities based on two basic principals, one operating motto: Client-Focused, Results-Driven.
In 2018, ISSI acquired ISC Financial Systems of Williston, Florida. ISC had been a leading provider of BPA solutions for banks and credit unions throughout Florida and the Southeast since 1996. Founding owner and president David Reckseit joined the ISSI executive team as part of the acquisition. Reckseit’s extensive experience implementing Hyland OnBase document management software and integrating it with a variety of financial services core systems has added significant strength to the ISSI professional services team. Learn more >