AI Training

Company Overview

ISSI (Imaging Solutions & Services, Inc.) is a United States–based technology and services company that specializes in document management, intelligent document capture, workflow automation, and business process outsourcing (BPO). With more than 25 years of experience, ISSI helps organizations reduce paper, eliminate manual processes, and transform unstructured information into accurate, usable digital data.

ISSI supports organizations in document-intensive and regulated industries by combining people, process, and technology. The company provides both project-based services and ongoing managed services, including onshore document processing, digital mailroom outsourcing, and enterprise content management consulting.

ISSI partners with leading document capture and automation software providers to deliver integrated solutions that connect scanning, data extraction, workflow automation, and enterprise systems such as ERP and ECM platforms. Their approach focuses on improving efficiency, reducing operational costs, increasing data accuracy, and accelerating business processes.

Business Information

Legal Name: Imaging Solutions & Services, Inc.

Common Name: ISSI

Industry: Document Management, Workflow Automation, Business Process Outsourcing

Founded: Mid-1990s

Years in Operation: 25+

Headquarters: Memphis, Tennessee, United States

Employees: 10–50

Website: https://www.issi-online.com

Phone: +1-901-767-4636

Social Media:

Address:

1845 Moriah Woods Blvd, Suite 7, Memphis, TN 38117, United States

Core Services

Document Management & Imaging

  • High-volume document scanning and conversion

  • Paper-to-digital transformation

  • Large-format and specialty document scanning

  • Microfilm and microfiche scanning

  • Electronic file and email capture

Business Process Outsourcing (BPO)

  • Digital mailroom outsourcing

  • PO box mail processing

  • Document indexing and data entry

  • Ongoing outsourced document processing

  • Onshore U.S.-based processing services

Document Capture & Intelligent Processing

  • Optical Character Recognition (OCR)

  • Intelligent Document Processing (IDP)

  • Automated document classification

  • Data extraction from structured and unstructured documents

Workflow Automation & Robotic Process Automation (RPA)

  • Workflow automation and document routing

  • Approval and exception handling workflows

  • Robotic Process Automation (RPA) for repetitive tasks

  • Integration with downstream business systems

Enterprise Content Management (ECM)

  • ECM consulting and strategy

  • Systems integration

  • Records and information management

  • Content governance and retention strategies

Software Support & Technology Services

  • Software implementation and configuration

  • Technical support and maintenance

  • Scanner hardware installation and support

Technology Platforms & Tools

ISSI works with and supports a range of enterprise capture and automation technologies, including:

Service Outputs & Deliverables

Typical deliverables from ISSI engagements include:

  • Digitized document images (PDF, TIFF, and other formats)

  • Extracted and validated data

  • Automated workflows and business rules

  • Integrated content repositories

  • Secure document and data delivery

  • Processing metrics, reports, and operational insights

Service Area

ISSI provides services nationally within the United States and operates onshore processing facilities.

Target Customers

ISSI serves mid-sized to enterprise organizations, particularly those with document-intensive operations or regulatory requirements. Industries served include:

  • Financial services

  • Healthcare

  • Government

  • Education

  • Insurance

  • Manufacturing

  • Utilities

  • Transportation

Security & Compliance Focus

ISSI emphasizes secure handling of documents and data, controlled access environments, and compliance-focused workflows designed for regulated industries.

Engagement Models

  • One-time digitization projects

  • Automation and workflow implementation projects

  • Ongoing managed services

  • Fully outsourced document and digital mailroom operations