ISSI Document Management, Workflow Automation and RPA Blog

What You Should Know about Automated Redaction

Friday, March 31, 2023

OnBase automated redaction

With the increasing focus on compliance, information security, HIPAA, and personal identifiable information (PII) exposure across many industries, it’s become more important to identify, remove, and cleanse sensitive information from documents before they are released – for authorized viewing internally and externally as well as to protect against breaches.

But what is automated redaction and which solution is right for you? Read on to learn more.

What Is Automated Redaction?

Automated redaction is the ability to black out or otherwise remove sensitive information from electronic documents automatically with the assistance of machine learning (ML) and artificial intelligence (AI).

Using automated redaction can save hundreds or thousands of hours compared with manually redacting documents.

Automated Redaction Use Cases

Below are the most common uses for automatically redacting documents:

  • Education: names and information in student records
  • Financial Services: remove account numbers, credit card info, and Social Security numbers
  • Government: ensures compliance with FOIA requests and that sensitive information stays safe (including health and juvenile information)
  • Healthcare: remove protected health information (PHI), biometric data, and PII
  • Law Enforcement: conceal and protect the identity of witnesses, victims, and informants
  • Legal & Litigation: provide documents to courts and legal counsel, with personal information not to be disclosed without appropriate consent

Hyland OnBase

Hyland OnBase document management software automatically redacts documents using character recognition, pattern analysis or configured zones, so every page of selected documents is evaluated for information that should be removed. Proposed redactions can be reviewed by an operator before the information is permanently redacted. Private or confidential information cannot be viewed on the redacted image documents, even when exported outside of your OnBase system. Learn more >

ABBYY FlexiCapture

ABBYY FlexiCapture’s redaction tool allows you to redact confidential or sensitive information from specified fields in documents with a black bar or custom image upon release. The ABBYY machine learning model can use contextual clues to locate information requiring redaction, even when that information appears in different places on each document. When readying document images for archiving, you can use FlexiCapture to quickly convert the images to searchable PDF or PDF/A files. Learn more >

Custom Solutions

Some automated redaction challenges require custom solutions, including:

  • Understanding entities appearing documents – e.g. plaintiff, defendant; lessor, lessee; contractual parties; named parties; child, parents
  • Specific contract terms
  • Currency amounts in numeric and textual form
  • Full and partial addresses
  • Company names and logos
  • Photographs and charts

How to Determine the Right Automated Redaction Solution

Bring your redaction challenges to ISSI. Our automated redaction experts will evaluate your capability and budgetary requirements and design a solution for ongoing use, or simply run a one-time redaction project for your team. Contact us today to get help with protect your valuable information.

Contact us to learn more about automated redaction


3-way matching abbyy flexicapture abbyy timeline accounting software integration accounts payable advanced classification advanced document capture advanced document capture software advanced recognition alaris alaris info input american records management association (arma) anydoc software ap automation AP invoice processing artificial intelligence automated data extraction automated redaction automated retention scheduling backfile scanning bots brainware business intelligence (BI) business process management (BPM) business process outsourcing (bpo) captiva capture software case management software charlotte mecklenburg county claims client success program closed loop scanning cloud document capture cloud document management communitylive company update content services coupa business spend management covid-19 coronavirus customer experience customer service data capture data capture software data extraction date entry automation digital mailroom digital transformation digital vault document capture document capture system document classification document conversion document destruction document imaging document indexing document management document management solution document processing document scanner document scanners document scanner service document scanning document scanning and management document scanning service document security document storage ecm electronic records management (erm) employee retention enterprise content management enterprise content management (ecm) enterprise information platform ephesoft epson epson scanners erp integration evolution audit exception handling explanation of benefit (EOB) processing expression 13000xl scanner FADGI compliance FADGI compliant scanners FADGI compliant software federated search filenet financial services GDPR GDPR compliance georgia health information management association (GHIMA) georgia records association (GRA) gfoa annual conference gfoa conference government handwriting recognition healthcare HIPAA document compliance HIPAA security rule hr software hyland cloud hyland communitylive hyland enterprise search hyland forum hyland onbase hyland rpa hyland sharebase hyland software hyperscience ibm datacap IDP information governance (IG) insurance intelligent capture technology intelligent document processing intelligent document processing (IDP) invoice capture invoice processing invoice scanners knowledgelake kodak kodak alaris kodak i3400 kodak i3450 kodak i4650 kodak info input kodak scanners kofax kofax capture kofax readsoft online kofax transformation modules (ktm) KOM Software KOMpliance laserfiche latest legacy capture assessment machine learning mailroom mailroom outsourcing manufacturing mfp microsoft azure microsoft dynamics 365 netsuite newsletter nexsan assureon nsi autostore ocr onbase onbase 17 onbase 18 onbase 19 onbase cloud onbase cloud migration onbase diamond support partner onbase foundation onbase implementation onbase mobile onbase online (OBAL) onbase upgrades onbase web client onbase web server optical character recognition (ocr) oracle document capture oracle financial cloud photo scanners process intelligence software professional services psigen psicapture readsoft records management relational data remote workforce reporting dashboards retention scheduling automation robotic process automation (RPA) RPA-as-as-service (RPAaaS) scan-on-demand scanning workstations service requests sharebase systems integration touchless processing unity client windows 7 support workflow assessment workflow automation workflow automation software workview workview case manager xerox docushare