ISSI Document Management, Workflow Automation and RPA Blog

ISSI Wins OnBase Diamond Partner Award for Fourth Year

Friday, March 20, 2020

Hyland OnBase Foundation

ISSI is proud to announce that, for the fourth year, our team has earned the respected OnBase Diamond Support Award by Hyland’s Software.

Since 1995, we have provided premier document scanning and management services. From assessments to strategy and deployment, ISSI offers state-of-the-art enterprise content management (ECM) paired with world-class support. And for the last decade, our team has worked closely with Hyland OnBase as a Value-Added Reseller (VAR). This recent recognition is not only a testament to the quality of the software, but the dedication of our employees.

“We are honored to have received this recognition for the fourth year,” said Jay Barrow, CEO of ISSI. “As long-term partners of OnBase, we proudly deliver this exceptional ECM solution and work hard to create Diamond-level customer experiences.”

A High Bar for Hyland Partners

Each year, Hyland evaluates its VARs, identifying those who have gone above and beyond in customer service. The partners are judged on:

  • Customer Retention Rates of 95% or Better
  • The Ratio of Support Employees to the Number of Customers
  • The Percentage of Customers Using the Current Software Release
  • Training

With nearly 16,000 clients over the last 25 years, Hyland’s software has helped numerous teams transform their automation practices and increase operational productivity. Their long track record of client satisfaction is matched only by their employee satisfaction. Since 2014, Hyland has been named as one of Fortune’s Best Companies to Work For and is known for its supportive company culture.

Onboard OnBase with Ease

If you’re searching for a solution to time-consuming, manual tasks – look no further. Hyland recently released the latest version of OnBase: Foundation.

This newest model of this workflow automation and document management software is a powerful tool to add to your ECM arsenal. Improve cash flow, reduce operating costs, and avoid litigation with automation software that will process and manage your business content in a single, secure location.

As the most feature-rich version of OnBase to date, Foundation includes “long-term stability stacks” as an alternative to enhancement packs. Clients that update OnBase yearly will find this new feature particularly useful.

As one of OnBase’s oldest partners, ISSI can help you make the seamless transition to an automated document capture and management system.

A Full Suite of Leading ECM Software

With our suite of document capture, management, and RPA solutions, we provide clients with a complete portfolio of leading ECM software. Fortune 500 companies, healthcare providers, universities, manufactures and more can all benefit from automated solutions to repetitive, manual tasks.

At ISSI, we help clients identify optimal areas of their organization to be automated, pairing them with technological solutions to reduce their administrative costs, streamline their information management, and increase their operational productivity.

With industry-leading technology from Hyland OnBase, ABBYY, Kodak, Alaris, and Epson, ISSI can help you take your operations to the next level.

To learn more, give us a call or click on the link below.

Contact us to upgrade to OnBase Foundation today