ISSI Document Management, Workflow Automation and RPA Blog

Why Upgrade to OnBase 17

Wednesday, February 7, 2018

Update: OnBase 18 Is Now Available

If you’re an OnBase document management software user, you’ve probably heard that OnBase 17 and its 3,500 changes stemming from 1.3 million hours of R&D, features. These enhancements based on input from users and Diamond resellers like ISSI. Improvements have been made in every area of OnBase, and users are rejoicing with the enhanced user experience. Thousands of regression tests help ensure that it all works.

If you’re using OnBase 12.x – 16.x, what are you waiting for? Read on to learn more about why upgrading to OnBase 17 this year will help improve your 2018 bottom line.

What’s New

Here are some highlights from all the new enhancements:

An Elevated User Experience

OnBase refreshed the design with improved navigation and visibility. This facilitates ease of operation for users and administrators alike. Also, numerous performance enhancements, like a faster document viewer with a lower memory footprint, elevate usability.

Offline Mobile Briefcase

Employees in the field can continue to work digitally in areas where there is limited or no network connectivity. Relevant information in OnBase is securely downloaded to the mobile device for offline work. While working unconnected, users can gather new information in forms, photos and documents – all synchronizing back to the OnBase system once network connectivity becomes available.

Refined Two-Factor Authentication

New tools make it easier to utilize third-party identity service providers for enhanced security.

Capture Upgrades

Expedited scanning and indexing processes, mobile offline capture capabilities and more administrative tools support increasingly sophisticated intelligent capture scenarios.

Advanced Electronic Form Capabilities

Administrators have much more flexibility with form design, graphical formatting and template management.

Other Notable Enhancements

  • Enhanced business process management (BPM) tools to enable parallel processing right out of the box, instead of requiring custom development
  • Extended geolocation functionality across the platform
  • Reworked the Unity Forms (e-forms) configuration tool to speed the creation of new forms, expand layout and formatting options, and simplify the management of large forms libraries
  • Added case management wizards for creating and modifying Filters to call attention to oft-forgotten configuration items
  • Enhanced integrations for DocuSign, Guidewire, Esri, AutoCAD, Allscripts, Epic, Duck Creek, and SAP

Learn more in the video below:

Upgrade Today

Contact us to learn more about what upgrading to OnBase 17 means for your organization and what’s involved.

Contact us to learn more about our Hyland OnBase 17


3-way matching abbyy flexicapture abbyy timeline accounting software integration accounts payable advanced classification advanced document capture advanced document capture software advanced recognition alaris alaris info input american records management association (arma) anydoc software ap automation automated data extraction automated retention scheduling backfile scanning bots brainware business intelligence (BI) business process management (BPM) business process outsourcing (bpo) capture software case management software charlotte mecklenburg county claims client success program closed loop scanning cloud document management company update content services coupa business spend management covid-19 coronavirus customer experience customer service data extraction date entry automation digital mailroom digital transformation digital vault document capture document classification document conversion document destruction document imaging document indexing document management document scanner document scanner service document scanning document scanning service document security document storage ecm electronic records management (erm) employee retention enterprise content management (ecm) epson erp integration evolution audit exception handling explanation of benefit (EOB) processing FADGI compliance federated search financial services georgia health information management association (GHIMA) georgia records association (GRA) gfoa annual conference gfoa conference government healthcare hr software hyland cloud hyland communitylive hyland enterprise search hyland forum hyland onbase hyland rpa hyland sharebase hyland software hyperscience ibm datacap information governance (IG) insurance intelligent document processing (IDP) invoice capture invoice processing knowledgelake kodak kodak i3400 kodak i3450 kodak i4650 kofax kofax capture kofax readsoft online kofax transformation modules (ktm) KOM Software KOMpliance latest machine learning mailroom mailroom outsourcing manufacturing microsoft azure microsoft dynamics 365 netsuite newsletter nexsan assureon ocr onbase onbase 17 onbase 18 onbase 19 onbase cloud onbase cloud migration onbase diamond support partner onbase foundation onbase implementation onbase mobile onbase online (OBAL) onbase upgrades onbase web client onbase web server optical character recognition (ocr) oracle financial cloud process intelligence software professional services records management relational data remote workforce reporting dashboards retention scheduling automation robotic process automation (RPA) RPA-as-as-service (RPAaaS) scan-on-demand service requests systems integration touchless processing unity client windows 7 support workflow assessment workflow automation workview workview case manager