Unifying Your Document Capture System
Friday, February 24, 2023
Are you struggling with a patchwork system of document scanning and information capture?
Many established, large organizations suffer with an inefficient and redundant collection of scanning devices and document capture software accumulated through decentralized purchasing decisions or inherited via an acquisition.
Whatever the case, the jumble of disparate document capture systems can lead to process inefficiency, hardware and software redundancy – and overpaying – especially if your paper scanning volumes are declining.
Three Unified Capture Recommendations
Mapping out your capture processes is the first step in determining your requirements and identifying the right unified solution. Then you can start comparing capture software applications. When you start speaking to providers, it’s recommended that you ask to see examples of how they have done this in the past – you don’t want to be their guinea pig.
When speaking to capture software vendors, keep in mind that every problem looks like a nail when you only sell hammers – if they say they have the best solution for you, ask to see how it compares with competitive alternatives.
When speaking to value-added resellers (VARs) or systems integrators of capture software, beware the hammer-nail scenario if they only sell one solution. It may also be better to speak with a VAR that sells multiple capture applications so they can identify clear points of comparison and provide you with more than one option.
For implementing your new capture solution, it’s best to select a partner that has replaced the same type of system before and has a well-honed process for doing so. You’ll also want to be sure that the implementation team is on the same page as the team that specified the solution. For best results, work with a partner with a demonstrated ability to support the system with responsive customer care, proactive upgrades, and recommendations for how to get more out of your capture system and avoid unnecessary costs.
Example Unified Capture Scenario
An ISSI client came with us with over 300 scanners in use at 180 sites throughout the country. All sites were using thick-client, on-premise document capture software developed by a small German manufacturer of book scanners.
After considering multiple options, the company selected Kodak Alaris Info Input as their capture software. Info Input is increasingly used for both distributed applications like this one as well as more centralized, production applications because its cloud-based architecture allows employees to perform capture tasks remotely – and Info Input costs a small fraction of what legacy, on-premise capture applications cost.
Additionally, thanks to its native integration, Info Input allows you to scan documents directly into Salesforce with a simple scan button.
Get Started Today
A unified capture system can increase document-intensive process efficiency, eliminate costly, legacy hardware and software, maximize the value from your scanning device investments, and save a lot of money.
Contact us to evaluate your document capture system. We will identify what is needed to map your system, help you evaluate new capture solutions, and develop an implementation plan.