ISSI Document Management, Workflow Automation and RPA Blog

Hyland Once Again in Gartner’s Magic Quadrant for ECM

Wednesday, May 8, 2013

Hyland Software, the creator of the OnBase Enterprise Content Management (ECM) platform, continues to gain industry recognition by being placed as a leader in Gartner’s Magic Quadrant for ECM providers. This is a testament to Hyland Software’s ongoing commitment to provide technology that meets ongoing market needs with a value proposition that enables organizations to realize measurable benefits.

The ECM Magic Quadrant takes into account the following product attributes when evaluating vendors in this segment:

  • Document management
  • Image processing
  • Workflow capabilities
  • Records management
  • Web content management
  • Social content
  • Extended components

Document Management Integration Capabilities

Hyland continues to focus its efforts on how to integrate with existing line of business applications, which is a core strength noted by Gartner. In many cases, the images and data that OnBase manages are transactional in nature: invoice processing, human resources applications, customer service. The ability to automatically connect the information on the page to the line of business application where the information originates can reduce the manual efforts processing these transactions, resulting in significant savings.

In addition, the reports cites that Hyland has a strong focus on customer satisfaction, which enables them to bring new products to market that meet customer needs. Combining this commitment to the customer with the ability to scale up enables the OnBase product to move to large, complex implementations that solve complex Fortune 500 issues.

ISSI Can Get You There

As a leading reseller of the OnBase platform, ISSI has the technical experience to design an OnBase solution to meet your needs. This includes not only the initial implementation, but the expansion of this platform to other departments. Delivered as either an on-premise (customer’s infrastructure) or a SaaS model (in the cloud), OnBase can be quickly and efficiently deployed in human resource, invoice processing, corporate record management. OnBase has been used in almost every vertical, including healthcare, manufacturing, local and state government and education.

About Hyland Software

For over 20 years, Hyland Software has helped our more than 11,000 lifetime customers by providing real-world solutions to everyday business challenges. That dedication is why Hyland realizes double-digit growth year after year, and why 98 percent of our customer base continues to renew its annual maintenance. Our customers see the ongoing value of partnering with Hyland and continue to work with us year after year.

Hyland’s enterprise content management (ECM) solution, OnBase, is one of the most flexible and comprehensive ECM products on the market today. OnBase empowers users to grow their solutions as needs change and business evolves. It is tailored for departments, but comprehensive for the enterprise, designed to give you what you need today and evolve with you over time.

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Contact ISSI to learn more about Hyland OnBase document management software