ISSI Document Management, Workflow Automation and RPA Blog

What 25 Years of Elevating Productivity Tells Us for the Next 25

Tuesday, October 6, 2020

ISSI 25th Anniversary

As part of celebrating our 25th anniversary, ISSI looks ahead to the next quarter-century of digital transformation.

Founded in 1995, ISSI has been part of an unparalleled digital revolution over two-and-a-half decades. As the digital needs of our clients have evolved, and so have our solutions.

Microfilm, optical disk, and enterprise content management (ECM) software that was so complex and costly that only the largest enterprises could cost-justify it all ruled the day in the 90s. Today, our suite of solutions includes workflow automation, AP invoice automation, robotic process automation, advanced document and email capture, and more, is far more user-friendly and cost-effective. Digital automation often pays for itself in 12 months or less.

While automation once centered on converting physical documents into digital formats, today’s true digital efficiency is built on holistic, integrated and enterprise-wide solutions that incorporates email, attachments, and other “born digital” documents into workflows that reduce manual processing by 80% or more.

Technology that Lets You Do More

Over the years, improvements in computing power and establishment of cloud services have paved the path for genuinely transformative technologies that eliminate manual tasks, streamline business processes, and automate workflows.

But as we celebrate 25 years in business this year – an industry tenure only surpassed by the likes of IBM or Apple – we remain focused on the solutions that do more than just eliminate paper and paper processes.

“Our greatest strength is assisting clients with building holistic digital workflows, including taxonomies, security models, retention schedules, and more” says CEO Jay Barrow. “As paper becomes obsolete, the growing number of digital documents and email requires a more robust digital enterprise to manage the volume of data.”

Going Paperless vs. Achieving a Digital Transformation

For too many companies, eliminating paper has done little to eliminate a poor system of content management and workflow. If you can’t find it and use it in the way that creates the greatest value and opportunity for your business, digital data is no more useful than yesterday’s dusty file cabinets.

The good news is that incredible solutions and integrations are here and we see every day the difference that the right plan of execution and software can make for your business.

Technology Trends

We are very excited about what the next 25 years will bring. Here’s a quick preview of where we see our industry going:

  • Digitally-born documents, never printed or housed in physical files
  • Replacement of signatures with electronic, secure approval processes
  • Enhanced mobile technologies that enable remote working
  • Increased automation of manual tasks, empowering knowledge workers
  • Horizontal solutions for integrated, cross-departmental automation
  • The traditional mailroom being replaced by a digital mailroom
  • Seamless document sharing, searching and viewing between ERP, CRM, HCM and other back-end systems
  • AI-driven digital assistants that know your business processes and anticipate your needs
  • Voice-enabled productivity applications that alert you to important events in your work process
  • Quick-start, scalable, cloud-hosted solutions
  • All of the above being available for organizations of all sizes and industries

A Technology Partner with a Big-Picture Plan for your Success

As a leader in digital transformation, ISSI works to drive growth and efficiency for our clients while developing, implementing, and integrating best-practice solutions that incorporate the latest automation technology. Our solutions are designed to grow with you, with cost-effective integration that can be leveraged for enterprise-wide advantages.

We can assist your organization in achieving digital automation while avoiding some of the common pitfalls, including lack of a defined scope, deployment mishaps, or trying to solve every problem simultaneously – the key to this is thorough due diligence and strategy development combined with 25 years of experience.

The ISSI team is proud of the work we have done over the past 25 years and grateful to all of our many clients who helped us to reach this milestone. We couldn’t have done it without you, and we look forward to what comes next.

Contact us to learn more about achieving a digital transformation


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