ISSI Blog

ISSI Launches Client Success Program

Diana Iadarola – Tuesday, February 13, 2018

ISSI Launches Client Success Program

We are pleased to announce the launch of the ISSI Client Success Program. Bob Armstrong has rejoined the ISSI team with over 18 years of ECM experience and is now responsible for the program as Director of Client Success.

Client Success Program

This program represents an investment that ISSI is making in our clients to provide them with the following:

  • A focused resource that understands your short term success metrics and other goals as well as long-term business objectives
  • Ensuring that current solutions are optimized and protected by the proper maintenance agreements and level of support
  • An ISSI champion who both understands your business and can tap into ISSI's wide range of resources to drive opportunities in a timely manner
  • Education on industry trends, new technologies and upgrade opportunities in order to proactively anticipate the best direction for the future
 
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ISSI Announces Three AP Automation Seminars

Diana Iadarola – Wednesday, November 08, 2017

ISSI Announces 3 AP Automation Seminars: Atlanta & Memphis

Discover How Much You Will Benefit from the Latest AP Technology & Services

We are hosting a series of executive educational seminars and luncheons in Atlanta and Memphis that are focused on accounts payable through invoice automation and workflow processing.

The program will be valuable to end-users, specifically companies and organizations that are experiencing challenges in AP or similar business processes.

We will demonstrate Automated Data Capture and provide a test lab using the latest Document Scanners.

 
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ISSI Announces Partnership with ABBYY Software

Liz Fenker – Monday, October 09, 2017

ISSI Announces Partnership with ABBYY Software

We are proud to announce that ISSI is now an ABBYY value-added reseller.

Founded in 1989, ABBYY transforms business documents and content into business value through the automated capture and extraction of information from paper documents, email and electronic documents using artificial intelligence.

Their flagship product, FlexiCapture is the leading document capture software for AP invoices, employee files and other paper documents that need to be scanned in high volumes. ABBYY's optical character recognition (OCR) and other data extraction technologies lead the industry and are commonly licensed by other document capture software vendors.

FlexiCapture serves as the ideal document capture front-end for Hyland OnBase document management software.

 
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ISSI Hurricane IRMA & Availability Update

Liz Fenker – Thursday, September 07, 2017

ISSI Hurricane IRMA & Operating Hours Update

As current projections show the likely path of Hurricane Irma crossing over the ISSI administrative offices in Darien on the coast of southern Georgia, ISSI is enacting our emergency readiness plan.

If you are an ISSI customer, employee or vendor partner, read more for details of how we plan to ensure business as usual during this time.

 
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OnBase 17 Now Available

Liz Fenker – Saturday, July 29, 2017

OnBase 17 Now Available

What's New in OnBase 17?
OnBase 17 incorporates 3,500 customer-driven changes, features and enhancements developed from over 1.3 million hours of research and development, including thousands of regression tests. This is all in an effort to equip organizations to thrive in the ever-evolving information management space.

Most noticeably, Hyland has completely enhanced the user experience across our clients – modernizing the user interface and improving navigation and usability throughout the platform.

 
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Epson Discounts for GRA Members

Liz Fenker – Thursday, July 13, 2017

Epson Document Scanner Discounts for ISSI Customers

For a limited time, GRA members can get an exclusive discount from Epson through ISSI on their industry-leading line-up of mobile and entry level document scanners.

Below is a list of Epson scanners featuring the discount. Click on each model for the data sheet and more information. All Epson scanners include a 3-year warranty.

 
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ISSI Earns Top OnBase Support Award Designation: Diamond Level

Liz Fenker – Wednesday, July 12, 2017

ISSI Earns Top OnBase Support Award Designation: Diamond Level

ISSI, a leading provider of enterprise content management (ECM) solutions and document imaging business process outsourcing (BPO) services, has earned the coveted OnBase Diamond Support Award by Hyland Software.

Diamond Support is awarded only to a select few of the hundreds of OnBase partners that provide the highest level of support and service to OnBase users and who also maintain outstanding customer retention levels. ISSI has been a leading value-adding reseller (VAR) of OnBase document management software since 2010.

 
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Automated Retention Scheduling Best Practices for ERM & RIM

Liz Fenker – Friday, June 30, 2017

Automated Retention Scheduling Best Practices for ERM & RIM

Records retention scheduling is a critical component of electronic records management (ERM) and records information management (RIM) systems to minimize the risk of compliance violations and lawsuits.

Manually managing records retention can be mistake prone, so how can you automate this process but avoid accidentally deleting documents before their time, especially if they're on legal hold?

 
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OnBase Users: RSVP for KOMpliance Webinar on Securing Your Data

Liz Fenker – Monday, June 12, 2017

Hyland OnBase Users: RSVP for KOMpliance Webinar

Your OnBase documents and data are too important to lose, too sensitive to be seen or stolen and too critical to be compromised, corrupted or modified.

On Thursday, June 29 at 9:30am CST / 10:30am EST, ISSI is hosting a webinar with KOM Software where you will learn how to address security gaps, vulnerabilities and threats that could compromise OnBase documents and data with KOMpliance secure storage software.

Join us to learn how unleashing the force of dark security can protect OnBase data when conventional security measures cannot.

 
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How to Make Your Document Problems Disappear: Visit ISSI at GRA 2017

Liz Fenker – Tuesday, June 06, 2017

Join ISSI at the GRA 2017 Annual Conference to Learn about Records Management Automation

From June 12-14, join ISSI at the Georgia Records Association 2017 annual conference to learn about the latest advancements in document scanning, archival storage, cloud ECM, and cloud file sharing. We are proud to be a platinum sponsor and for this to be the 10th year we've been part of the annual GRA event.

Opening Night Reception

Thanks to our friends at Epson and Nexsan, we are sponsoring the welcome reception. In addition to food, beverage and the GRA Mixer Game, you will see the latest document scanning technology and learn why Assureon archival storage is more secure than any other solution, how it minimizes the risk of ransomware, and why it's ideal for storing critical data and documents across your organization.

 
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