Business Process Improvement (BPI) solutions are generally comprised of a combination of software, hardware and services.  Some of these services, known as Operational Services, are focused on making sure the hardware components continue to perform at their optimal level.  Although equipment maintenance can be provided via per call service, most BPI solutions require high priority response and cost efficiency that can be achieved via annual maintenance agreements.  Annual maintenance agreements also provide the added benefit of established pricing for the term of the agreement which supports improved operational budget planning.

Contact ISSI today and engage our Operational Service experts to design an operational services program that will optimize the performance of your document imaging system and ensure the results you expect from your BPI investment.

                                                                                       

Operational Services

ISSI offers annual maintenance agreements and consumables on the following components;

 

 

 

 

 

 

 

Multi-year warranty and post-warranty extensions are also available. ISSI can also assist you in obtaining service provided via time and materials.