ISSI was founded in 1995 for the purpose of delivering complete solutions to a market too often served by companies merely delivering products.  This un-met market need offered plentiful opportunity for ISSI to grow from a single office serving the greater Memphis area to a national solutions provider with numerous offices serving clients throughout the United States.

In addition to growing using a client-satisfaction expansion model, driven by existing client referrals and requests for even broader coverage and services, ISSI has also grown through acquisition.  In 1999, ISSI acquired ImageMax of Chattanooga, Tennessee.  This acquisition expanded the company's Business Process Outsourcing (BPO) capability to better serve its clients.  In 2002, ISSI acquired MicroMedia and Southern Data in Chattanooga and Knoxville, Tennessee.  In 2002, the company opened its second BPO Operations Center in Memphis, TN.  In 2006, in partnership with Norfolk Southern, ISSI opened its third BPO Operations Center in Lilburn, GA.  And in 2008 and 2010, ISSI opened its fourth and fifth BPO Operations Centers in Roanoke, VA and Charlotte, NC, respectively.

ISSI has consistently grown its presence and capabilities based on two basic principles and one single operating motto - Client-Focused, Results-Driven^TM.

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1995

    - Incorporated in Tennessee

 

1996

    - Launch System Integration
        Services

    - Kodak Authorized Imaging

        Reseller

    - Optika Value-Added Reseller

 

1997

    - Open first Business Process

        Outsourcing Center/

        Cleveland, TN

    - Authorized Kodak Document

        Conversion Center

    - Kofax Value-Added Reseller

 

1998

    - Fujitsu Value-Added Reseller

    - MacroSoft Value-Added Reseller

    - Kofile Value-Added Reseller

 

1999

    - Acquire ImageMax-Chattanooga

    - Establish Chief Technology
        Officer position

 

2000

    - Kofax Certified Solutions

        Provider

    - Launch issi-online.com

    - Open Southeast Regional Sales
        Office

 

2001

    - Fujitsu Innovative Solutions

        Award

    - Platinum Fujitsu VAR

    - Establish Chief Marketing Officer
        position

    - Open Mid-West Regional Sales
        Office

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2002

    - #1 Kofax Reseller Award

    - Open Mid-Atlantic/Northeast
        Regional Sales Office

    - Open second Business Process

        Outsourcing Center/Memphis,
        TN

    - Acquire MicroMedia and Southern

        Data

    - Establish Chief Financial Officer
        position

    - Minolta Authorized Sales

        and Service Dealer

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2003

    - Expanded Corporate HQ

    - Business Solutions Cover Story

        / "What it takes to be an ASP"

    - Establish Vice President of Sales
        position

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2004

    - Launch Lockbox Services

    - Selected for Kodak Service

        Champion Program

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2005

    - 10th Anniversary Milestone

    - #1 Bowe Bell + Howell VAR

    - Hyland Software Authorized

        Solutions Provider

    - AnyDoc Software Authorized

        Solutions Provider

    - Business Solutions Cover Story

        / "Survey Customers to

        Increase Imaging Sales"

    - First member of Kodak

        Reference Archive Services

        Network

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2006

    - Selected to AnyDoc President's

        Council

    - Launch Data & Image Acquisition
        Engineer position

    - Open third Business Process

        Outsourcing Center/Atlanta, GA

    - Scan-Optics Value-Added

        Reseller

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2007

    - First Value-Added Reseller for

        Kodak i1740 System
    - Rimage Perfect Partner Value-
        Added Reseller

    - Selected to AnyDoc President's

        Council

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2008

    - Open fourth Business Process
        Outsourcing Center/Roanoke,
        VA

    - Selected for Fujitsu Preferred
        Partner Program
    - Establish formal partnership with
        Image Information, Inc.

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2009

    - EMC ApplicationXtender Authorized Velocity Solutions Provider

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2010

    - ISSI Celebrates 15th Anniversary
    - Open fifth Business Process
        Outsourcing Center/Charlotte,
        NC

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Company History